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Terms & Conditions

Terms and Conditions

Acceptance of the terms

By accessing and using our platform, you agree to be bound by these terms. If you do not accept all terms and conditions stated here, please leave the site immediately.

Eligibility requirements

To use our services, you must meet certain requirements:

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to play on our platform.
  • You must provide accurate identification documents as requested by us.
  • You must comply with all applicable laws and regulations.

Geographic restrictions

We reserve the right to restrict access to our services from certain jurisdictions. Please note that:

  • The United States, Netherlands, Ukraine, France, Spain, Italy, and other listed countries are restricted for accessing bonuses or playing on our site.
  • Other jurisdictions not explicitly allowed may still be subject to restrictions.

Account registration rules

When creating an account with us:

  • You must provide accurate personal information as requested by us.
  • You must choose a strong password and keep it confidential.
  • We reserve the right to modify, suspend or close your account at any time without notice.

One-account-per-user policy

You may only create one account per person. If we detect multiple accounts created by you or associated with you under different names, we will take action as described in our Multi-accounting policy.

Identity verification and KYC

We are required to perform anti-money laundering (AML) checks on all users. We will request identification documents from time-to-time to verify your identity and age compliance.

Account accuracy obligations

You must keep your account information up-to-date, accurate, and complete at all times. Failure to do so may result in the suspension or closure of your account.

Account security responsibilities

You are responsible for maintaining the security of your login credentials:

  • Do not share your password with anyone.
  • Keep your computer and internet connection secure from unauthorized access.

Login credentials and password protection

To protect yourself, keep your passwords strong and unique. Never reuse a password across different accounts.

Restricted behaviour and prohibited activities

Please do not engage in any of the following:

  • Using our services with the intention to defraud or deceive.
  • Operating multiple accounts to unfairly gain benefits (see Multi-accounting policy).
  • Cheating, colluding, using artificial intelligence, robots, or other forms of unfair advantage.

Bonus and promotion rules

We offer various bonuses and promotions. Please note:

  • Bonuses are only available for personal use by one user.
  • You must meet wagering requirements to cash out bonus winnings.
  • Some countries have restricted access to certain bonuses; check the restrictions in your area before playing on our platform.

Wagering and gameplay conditions

When using our services, you acknowledge that:

  • Winnings are paid out according to stated payout schedules.
  • Our RNG (Random Number Generator) ensures fairness of gameplay.
  • If technical issues or disruptions prevent us from operating as intended, we may suspend or cancel games; we will endeavour to restore normal gaming conditions.

Bonus abuse prevention

We reserve the right to:

  • Limit maximum bets or stakes for bonus holders.
  • Withdraw bonuses in case of suspected abuse (see our Multi-accounting policy).
  • Ban accounts for abusing terms and conditions or other prohibited activities.

Deposits and withdrawals

To make a deposit, use an approved payment method. For withdrawals:

  • A minimum withdrawal amount may apply per transaction.
  • Verify your identity before requesting large payouts to prevent account restriction.
  • Withdrawal processing times depend on the chosen payout option; we will endeavour to complete payments within reasonable timelines.

Verification before withdrawals

Please note that for some high-value or multiple withdrawals, additional verification steps may be requested by us. These are put in place to ensure user compliance and regulatory requirements.

Processing and review procedures

We strive to resolve all account-related issues promptly:

  • We will investigate claims of bonus abuse.
  • If we detect a breach of terms, your account may face action (suspension or closure).
  • Withdrawal requests undergo an automated review process for possible reversal if necessary.

Responsible gambling expectations

By using our platform, you acknowledge that you are aware of and understand the risks associated with gambling. We encourage all users to gamble responsibly:

  • Know when it's time to quit (self-exclusion options are available).
  • Contact us or support organizations such as GambleAware for assistance.

Self-exclusion and account restrictions

If you experience any issues related to problem gaming, self-exclude your account immediately. If necessary, we can restrict access based on provided information to ensure player safety.

Game fairness and RNG systems

Our platform uses a certified Random Number Generator (RNG) system for all games:

  • This ensures fairness of gameplay.
  • No employee or external entity is involved in game results.

Technical interruptions or voided gameplay

In cases where technical issues affect normal gaming operations, we reserve the right to temporarily suspend gameplay; normal service will resume as quickly as possible.

Suspension or closure of accounts

We may close your account if:

  • You fail to meet terms and conditions (infringe on our rules).
  • Account inactivity extends beyond a reasonable period.
  • We discover any indication that you have used multiple accounts simultaneously.

Intellectual property and platform ownership

Our platform, content and software are owned exclusively by Triumph Casino. All rights reserved. Use of this site indicates your agreement with our intellectual property policies.

Limitation of liability

By accessing the site:

  • You agree to release Triumph Casino from any liability for lost profits or indirect damages.
  • We maintain no warranty that your use will be free from interruptions, inaccuracies, errors, omissions and other problems.
  • Use is done at your own risk; we are not responsible in cases of unauthorized access to our services.

Modification of terms

We reserve the right to amend these terms as necessary:

  • Such changes take effect immediately upon publication on this website or when communicated via email (at Triumph Casino's discretion).

Contact or support guidance

Need help? Reach out to us using Live Chat, email support, or review our FAQ section for more assistance.

Triumph Casino is a registered online gambling platform under the jurisdiction of Curacao. Our terms and conditions are compliant with relevant gaming regulatory requirements. Please note that your usage indicates acceptance and understanding of these terms.

Additional notes:

  • For users from countries not listed as allowed (restricted list applies), only access to certain features or offers may be restricted.
  • The platform is protected by copyright and applicable intellectual property laws in all jurisdictions.
  • Triumph Casino takes no responsibility for actions resulting from this website, including but limited to any errors, omissions, losses or problems caused during your visit.

Always use our services responsibly; play safely.